Privacy Policy

Privacy Policy for EktaCare

At EktaCare, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We collect personal information that is necessary for us to provide services to you. This may include:

• Contact details (name, email address, phone number)
• Health and medical information (only when required for therapy and support services)
• Employment-related information (for job applicants)
• Other information necessary for service delivery and communication.

2. How We Use Your Information

We use the information we collect to:

• Provide services, including therapy, assessments, and support
• Communicate with you about services, updates, and appointments
• Process job applications and manage employment records
• Comply with legal and regulatory requirements
• Improve the quality of our services.

3. Sharing Your Information

We will not share your personal information with third parties unless:

• We have your consent
• It is required by law or regulation
• It is necessary for service delivery, and only to trusted partners who adhere to similar privacy standards (e.g., contractors or service providers).

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes secure storage, encryption, and limiting access to authorized personnel only.

5. Retention of Data

We will retain your personal information for as long as necessary to provide services and comply with legal or regulatory requirements. Once your information is no longer needed, it will be securely disposed of.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to any inaccurate information
• Request deletion of your personal data, subject to legal requirements.

If you would like to exercise any of these rights, please contact us using the details below.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website with the updated date.

8. Contact Us
If you have any questions or concerns about your privacy or how we handle your personal information, please contact us at:

Email: info@ektacare.com.au