Supporting Participants Across South Australia

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EktaCare
Home
Our Services
Plan Management
Support Coordination
Career
Contact Us
  • Service enquiry
  • Privacy Policy
Forms
  • Participant Referral Form
  • Join our Team
  • Feedback and Complaints
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  • Our Services
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  • Home
  • Our Services
  • Plan Management
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  • Career
  • Contact Us
    • Service enquiry
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  • Forms
    • Participant Referral Form
    • Join our Team
    • Feedback and Complaints

Support Coordination

Helping you understand, organise and get the most out of your NDIS plan

At EktaCare, we provide personalised Support Coordination services to help participants build confidence, connect with the right providers, and work towards their goals with clarity and support.

As a registered NDIS provider in South Australia, we take a responsive and practical approach, making it easier for participants and families to navigate the NDIS.

Our approach

We know every participant is different. That is why we focus on support that is:

  • Personalised – tailored to your goals and needs
     
  • Reliable – consistent communication and follow-up
     
  • Practical – clear guidance and real solutions
     
  • Local – based in South Australia with a community-focused approach

How we can support you

Helping you understand your NDIS plan and funding

Helping you understand your NDIS plan and funding

Helping you understand your NDIS plan and funding

Connecting you with suitable service providers

Helping you understand your NDIS plan and funding

Helping you understand your NDIS plan and funding

Coordinating supports and service agreements

Helping you understand your NDIS plan and funding

Coordinating supports and service agreements

Assisting with referrals and service setup

Monitoring how supports are working for you

Coordinating supports and service agreements

Monitoring how supports are working for you

Monitoring how supports are working for you

Monitoring how supports are working for you

Supporting you to work towards your goals

Monitoring how supports are working for you

Monitoring how supports are working for you

Building your confidence and independence

Communicating with families, nominees and providers where needed

Communicating with families, nominees and providers where needed

Communicating with families, nominees and providers where needed

Communicating with families, nominees and providers where needed

Communicating with families, nominees and providers where needed

Assisting with plan reviews and reporting

Communicating with families, nominees and providers where needed

Assisting with plan reviews and reporting

How it Works

How Support Coordination Works

We make the process simple and supportive from the start:

Understanding your needs

We take the time to understand:

  • Your goals
  • Your supports 
  • What matters most to you

Connecting you with services

We help you find and connect with:

  • Therapists
  • Support workers
  • Community services
     

Based on your preferences and needs

Coordinating your supports

We work alongside you to:

  • Organise services
  • Ensure everything runs smoothly
  • Communicate with providers

Ongoing support

We continue to:

  • Monitor your progress
  • Adjust supports if needed
  • Help you get the most out of your plan

Building your independence

Our goal is to:
Help you feel confident managing your supports over time

Frequently Asked Questions

Please reach us at support@ektacare.com.au if you cannot find an answer to your question.

Support Coordination helps you understand your NDIS plan, connect with the right providers, and organise your supports so you can achieve your goals.


A Support Coordinator will:

  • Help you understand your plan
  • Connect you with suitable providers
  • Coordinate your supports
  • Help resolve issues with services
  • Support you to build independence


Yes — if it is included in your NDIS plan, it is fully funded by the NDIS and does not come out of your core supports.


Absolutely — you have full choice and control over the providers you work with. We simply guide and support your decisions.


This depends on your needs, but we aim to provide regular check-ins and ongoing support to ensure everything is running smoothly.


Yes — you can change your Support Coordinator at any time if you feel your needs are not being met.


You can request it at your next plan review, and we can guide you on how to do this.


We aim to get you started as soon as possible after receiving your details and service agreement.


Support Coordination helps you find and manage services

Plan Management helps you manage your funding and pay invoices
 

Many participants choose both for full support.


It is ideal for:

  • Participants who need help understanding their plan
  • Families needing guidance and support
  • Anyone wanting help connecting with services


At EktaCare, we focus on:

  • Personalised and culturally understanding support
  • Fast and clear communication
  • Supporting families with care and compassion
  • Helping you build confidence and independenceFamilies needing guidance and support


Begin your journey with us today!

support@ektacare.com.au

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